Coronavirus (COVID-19) Precautions

COVID Mack Air Waives Cancellation Fees -19 Precautions – Thinking of YOU – “COVID 19”
Greetings from Mack Air From Botswana we would like to say that our thoughts and prayers go out to all of you and your families and we trust everyone has weathered the last few months safely. Well, no one can say that the beginning of 2020 hasn’t been different, difficult, and yes in a word catastrophic.

Mack Air has spent its time maintaining its aircraft and refining our business model to ensure when Tourism kicks off we are ready and in a better position now than ever. With strategic cost management planning we have managed retained ALL OUR STAFF, ready for when you all return the

Safety, comfort and the wellbeing of our passengers’ have always been our first priority. This has always been addressed through the Safety Systems within Mack Air, therefore the Safety Department has spent the last two months reviewing the best way to transport our clients with these new travel challenges. Mack Air staff will be disinfecting aircraft at least three times each day and additionally as directed by Flight Crew.

NB: All COVID-19 measures will remain at the discretion of Mack Air after careful consideration of WHO and Botswana Ministry of Health guidelines periodically. Okavango Delta. Botswana has lifted its lockdown and we are free to move around using several social distancing and preventative measures.Now it is time to start picking up the pieces and preparing for the new world of travel, a world where we need to embrace the challenges of living and working with COVID-19.

Safety & Comfort are our Priority

Safety, comfort, and the wellbeing of our passengers’ have always been our first priority. This has always been addressed through the Safety Systems within Mack Air, therefore the Safety Department has spent the last two months reviewing the best way to transport our clients with these new travel challenges. Mack Air staff will be disinfecting aircraft at least three times each day and additionally as directed by Flight Crew.

NB: All COVID-19 measures will remain at the discretion of Mack Air after careful consideration of WHO and Botswana Ministry of Health guidelines periodically. Okavango Delta. Botswana has lifted its lockdown and we are free to move around using several social distancing and preventative measures. Now it is time to start picking up the pieces and preparing for the new world of travel, a world where we need to embrace the challenges of living and working with COVID-19.

  • There will be Infra-Red Body Temperature Checks at check-in for all flights
  • Protective Cotton Face Masks will be worn by all our staff and will also be available free of charge to all our clients
  • Hand Sanitisers will be available at check-in, before boarding, and upon disembarkation of all flights
  • All aircraft will be Sanitised to International Standards prior to all flight
  • We will be reducing the capacity on all Cessna Grand Caravan 208B EX “seat flights” to a maximum of eight (8) passengers per flight and the the middle seat will remain free.
  • MOST IMPORTANTLY There will be NO SURCHARGE OR INCREASE IN PRICES for these new safety measures